Privacy policy

Last updated: 13/10/2024

At Moonkissed Jewels, we respect the privacy of our customers and visitors to our webshop. This privacy policy explains how we collect, use, store, and protect your personal data. We encourage you to carefully read this statement to understand how we handle your data.

Article 1 – Data Controller

Moonkissed Jewels is responsible for the processing of personal data as outlined in this privacy policy.

Contact Information:

Moonkissed Jewels
Email: contact.moonkissedjewels@gmail.com

Article 2 – What Personal Data Do We Process?

Moonkissed Jewels processes personal data that you provide to us when using our webshop. This may occur when you place an order or contact us.

The personal data we may process includes:
– Full name
– Shipping address
– Email address
– Payment information (only for processing payments via secure platforms)
– IP address (automatically collected when you visit the website)
– Order information (such as the products you purchase)

Article 3 – Purposes and Legal Bases for Processing Personal Data

Moonkissed Jewels processes your personal data for the following purposes:
– To process your order: to fulfill, deliver, and keep you informed about your order status.
– Payments and billing: to handle payments.
– Communication: to contact you if necessary for the performance of our services (e.g., if there is a problem with your order).
– **Newsletters and promotional emails (only if you have explicitly consented).
– Legal obligations: such as data required for tax purposes.

We process your personal data based on the following legal grounds:
– Consent (for example, for receiving newsletters).
– Performance of a contract (for example, processing your order).
– Legal obligation (such as retaining invoices for tax purposes).

Article 4 – Data Retention Periods

We do not retain your personal data longer than necessary for the purposes for which it was collected, or as required by law. For example, personal data related to an order will be retained as long as needed to fulfill our contractual and legal obligations, such as tax record-keeping.

Article 5 – Sharing Personal Data with Third Parties

Moonkissed Jewels does not sell your personal data to third parties. We only share your data with third parties if it is necessary for the performance of our agreement or to comply with legal obligations. Third parties we collaborate with may include:
– Delivery services: to ship your order.
– Payment providers: to process payments.

We have data processing agreements in place with companies that process your data on our behalf to ensure that your data is protected to the same standards as within our own business.

Article 6 – Cookies or Similar Technologies We Use

Moonkissed Jewels uses cookies to ensure the website functions properly, enhance user experience, and for analytical purposes. Cookies are small text files that are stored on your computer, tablet, or smartphone when you visit our website.

We use the following types of cookies:
– Essential cookies: these ensure that the website operates correctly (for example, allowing products to be placed in your shopping cart).
– Analytical cookies: to gain insights into how our website is used (for example, using Google Analytics, where your IP address is anonymized).

Upon your first visit to our website, we will request your consent to place certain cookies.

Article 7 – Your Rights Concerning Your Data

You have the following rights with respect to your personal data:
– Right of access: you have the right to request access to the personal data we process about you.
– Right to rectification: you can request that we correct or complete inaccurate or incomplete data.
– Right to erasure: you have the right to request the deletion of your personal data, unless we are legally obligated to retain it.
– Right to restrict processing: in certain cases, you may request that we limit the processing of your data.
– Right to data portability: you can request that we transfer your data to another organization.
– Right to object: you can object to the processing of your personal data based on our legitimate interest or for direct marketing purposes.

To exercise any of these rights, please contact us at contact.moonkissedjewels@gmail.com. We will respond to your request within 30 days.

Article 8 – How We Secure Personal Data

Moonkissed Jewels takes the protection of your data seriously and implements appropriate measures to prevent unauthorized access, misuse, loss, and disclosure. We use secure payment methods to safeguard your information.

If you suspect that your data is not adequately protected or there are signs of misuse, please contact us at contact.moonkissedjewels@gmail.com.

Article 9 – Changes to This Privacy Policy

Moonkissed Jewels reserves the right to modify this privacy policy at any time. We recommend checking this page regularly for updates. Changes to this privacy policy will take effect immediately upon publication on this page.